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APP LAUNCH SET TO REVOLUTIONISE WASHROOM STANDARDS


Users can either compliment accessible and clean washrooms or post complaints and issues they have faced, such as dirty basins, no soap or toilet paper, access problems for people with disabilities and lack of baby changing facilities.

These can then be viewed by other Cleen App users so that they can see which venues have good – and poor – washroom facilities and make a choice to visit accordingly.  The app has also developed the Cleen Dashboard. Businesses and washroom services providers can have full and immediate access to an online dashboard highlighting the issues so that they can take action and directly respond to customer feedback.

HSG UK Managing Director Simon Rice has worked with digital marketing agency Subism in Derby and London to develop the cutting-edge technology.  Mr Rice said: “It has long been a bug bear of mine that, in this day and age, we are still faced with washrooms that are dirty, smelly with no toilet paper and overflowing nappy and sanitary bins.

“Having worked in the washroom industry for many years, I was determined to give the public a voice and turn the tide on the washroom roulette.This enables people to share their experiences – good and bad – so that others can make an informed choice about where to give their patronage.”

Mr Rice continued that he was confident that the app would be embraced by a wide range of businesses and venues.

“Positive reviews are good advertisement and marketing tool for a business.  When feedback is negative, the business has the information available immediately to address the situation or take their washroom services provider to task.

Cleen App was welcomed by Martin Austin, Managing Director of Nimbus Disability.

This not for profit company is one of the country’s leading providers of disability related advice and support to businesses including managing the now widely recognised Access Card which provides a more efficient and dignified way to communicate disability needs.

He said: “The accessibility and standard of washrooms is a major consideration for disabled people when they are deciding where to visit – whether that be a shopping centre, theatre or restaurant.

“Cleen App is therefore a simple and engaging way of giving disabled people a voice to share their experiences – good and bad – to help other people make those decisions.

“Disabled people themselves have spending power in the UK of around £80 billion but this is heavily influenced by their perception of a business’s ability and willingness to work with disabled customers and employees.”

The Cleen App, is available from the App store for Apple devices and the Google Play Store for Android.  For further information visit www.cleen.world.




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April